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Too many leaders rely on mission statements about being a “respectful organization”. Peter Quarry explains to Eve Ash that instigating climate surveys can measure existing respect levels among staff, followed by discussing survey results and ways to improve. These can include developing a mutually agreed code of behavior, skills and behavior training, acknowledging improvements, and promoting ways to understand and accept each other – irrespective of backgrounds. Above all, leaders must model respectful behaviors and give feedback.

Creating and sustaining a respectful culture requires:

  • Measuring the levels of respect
  • Doing a climate survey
  • Meeting to discuss survey results
  • Planning actions to improve
  • Developing and implement codes of behavior
  • Promoting ways to learn about each other
New Release
Categories
Business Excellence
Release Date
Nov 1, 2019
Video Running Time (minutes)
4:57
Producer
Seven Dimensions
Featured Talent
Eve Ash
Peter Quarry
Course ID
INSIGHT653

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