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5 Lessons in Understanding and Developing Empathy is an important course for anyone wanting to build relationships. Empathy is acknowledging another person's situation and feelings and communicating your awareness. It is being aware of and sensitive to the feelings, thoughts and experience of someone else. It is thinking about the other person's situation and imagining what it is like for them, and communicating it. The more we spend time only with people similar to us, the more difficult it becomes to show interest and concern for people who are very different from us. You need to give the person your full attention, listen and respond without judging, reassure and be supportive.

In this course psychologists Eve Ash and Peter Quarry deliver 5 lessons on how to understand and develop empathy.

Learn what empathy is and is not;
Find out about two different types of empathy - cognitive empathy and emotional empathy;
Recognize that empathy is declining;
Learn about the benefits of showing empathy - improved wellbeing; better relationships and greater workplace efficiency;
Fnd out ways to develop empathy;

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Release Date
Jan 1, 2025
Video Running Time (minutes)
10:41
Course Length (minutes)
50
Featured Talent
Eve Ash
Peter Quarry
Course ID
INSIGHT113

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