Ethical Behavior: Privacy, Confidentiality and Integrity

A case study from Cutting Edge shows that most of the team are guilty of privacy abuses. Casey has been overly researching private details of a client she likes. Marcus likes to wear a GoPro to film staff and post clips on social media. Carlos accepts a bribe from Barney in exchange for confidential information. Dion is illegally downloading movies on company time. Even Serena is accused of stalking a client by showing up at his overseas office (without having arranged a meeting). Steve and Sam discuss finessing the company approach to ethics and privacy and the disclosing of information to third parties. All the staff must get up to date on privacy requirements.

Don't trawl client details INSTEAD: Respect privacy;
Don't accept privacy transgressions INSTEAD: Model and enforce standards;
Don't disclose confidential information INSTEAD: Keep company information secure;
Don't do the wrong thing INSTEAD: Be ethical and abide by rules;