A workplace without rapport is like a ready-made suit without good stitching: Developing rapport and empathy at work

Empathy is the ability to understand and share the feelings of another. As a manager and customer service officer, it is an essential skill. But empathy may actually hold some people back from making business decisions. Rapport might actually be more appropriate for many work interactions — understanding others’ ideas and communicating well, thereby forging a […]

Do people of different gender identities process emotions differently?

“Men are from Mars, Women from Venus” was all the rage during the 1990s. Whether there’s actual proof that we are emotionally wired differently is yet to be conclusively proved (especially with gender fluidity much more highlighted these days). Controversially, according to psychologists Bobbi Carothers and Harry Reis, men and women are from Earth! Are women […]