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Corporate Communication

May 16, 2017  |  In People & Human Resources

How your business can recover from reputation damage

The “walk of shame” that teens like to snigger about has a whole new meaning these days, especially when applied to companies and organisations recovering from reputation damage. Acknowledgement and admissions I recently described an email United Airlines sent to me (and many others) apologising for its brutal bumping of a customer from a Chicago flight. As […]

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