The old saying “never complain, never explain” could be changed to “never blame, never complain”, but would people ever do this? Of course not. Blaming and complaining causes stress We all do our best, but standards and expectations vary. It often boils down to the fact that while people might share a common language, there are codes, […]
Too many managers forget the importance of encouraging their teams, and motivating them to higher performance. With this year’s Commonwealth Games now concluded, it’s interesting to reflect on how much the cheering of crowds spurs athletes to greater heights of achievement. Lots of them talk about it, and you don’t have to be a champ to imagine […]
Peer education is powerful. Sometimes you learn so much more from a colleague who’s been on the job longer than you, than from a designated trainer, a guru giving a TED Talk or that well-remunerated speaker who was brought in to rev up your business breakfast. Peer-based learning Decades ago the phrase “sitting by Nellie” […]
Some company and bureaucracy inductions are dreadful; if you’ve experienced one, you’ll wonder just where their training dollar actually goes. The whole purpose of training is to impart viable knowledge and understanding so that people gradually take the reins and assist company progress, while acquiring valuable skills as they go. Model communicators – or are […]
When we think about human interaction we usually discuss what people say to each other. How you influence or affect someone usually comes down to a matter of discussion, but rarely do we take that awkward step in discussing how people affect each other via scent. Does smell really matter? In a word, yes. We just don’t talk […]
