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English

Plays $425.00

About

Whether conveying information, giving instructions, coaching or selling, the ability to convey information in a clear and concise way is a core communication skill.

Learn the three essential steps for this skill to avoid misunderstandings and mistakes.

We spend a large part of our time at work communicating with each other. Whether conveying information, giving instructions, coaching or selling, the ability to make others comprehend information in a clear and concise way is a communication skill.

One of the biggest traps when explaining things is thinking that you are doing it effectively when actually you are not. Often the message that the other person receives is not the same as the message you intended to send.

This video teaches viewers the three steps necessary for conveying information clearly and avoiding misunderstandings, inefficiencies, errors and conflicts.

This is available as part of

Communication Essentials Series
Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisations, all employees need to assume responsibility for developing their communication skills to a high level.The four-part Communication Essentials series will ensure that your employee... read more
Categories
Communication Skills
Presentations / Meetings
Release Date
Jan 1, 1997
Video Running Time (minutes)
13:00
Course ID
CE02

Handouts

Description
Workbook/Leaders Guide

Only preview versions of handouts can be viewed without a license.