Some lazy types among us can confuse accountability with being held to account, and will avoid it like the plague. They fail to realise the following qualities are the hallmarks of excellent, must-have employees. 1. Answer emails and requests In an era of increasing rudeness and indifference, it is a rare pleasure to receive clearly written […]
There are certain decisions that make you feel sick – should you take that new job, should you go off and study, is now the time to travel? The intense fear comes from worrying that you’ll make the wrong choice and this “paralysis by analysis” can strike us at any time. Why do we struggle […]
For as much as we’ve become such a “selfie” conscious culture, it’s amazing how few people have any awareness of their own bad body language. When others display bad body language – act, not avoid. Eye-rolls This is a huge no-no, irrespective of what’s going in a meeting or mediation. Let’s hope you’re not the […]
As small businesses and startups proliferate, so too do toxic behaviours. Whether we’re talking SMEs or global conglomerates, all too often, excuses are made for toxicity. Not even volunteer organisations are immune. No matter if we’re doing it “for the good of …” or because you and your shareholders are focused on profits, poor boundary-setting […]
If you care about doing your job well and (equally) the opinion of others, have you occasionally been up for the Office Doormat award? “No!” you think. “I’ve always stuck up for my rights, as well as my responsibilities.” But you could be unwittingly taking on more than you should. Indeed, doormats come in all shapes and […]
The one thing that all companies have in common is relationships, external and internal. No company is truly successful while stuff-ups of the following kind are occurring. Looking and behaving like a victim Unless you’ve resorted to plastic surgery or Botox, our faces eventually reflect our personalities and can be a huge giveaway, particularly if […]
Most company “winners” which achieve on all fronts are by no means perfect, but they rank highly on compliance because they have found viable ways to motivate their employees and thereby improve the business. So, how are you going to get colleagues to graduate to corporate “nirvana”? Well, it’s not the Middle Ages, so old-fashioned […]
Do you ever wish certain people would just stop talking? Conversely, if you’re a person who thrives on talk, you may not appreciate the many different “sounds of silence”: musing, the meaningful pause, contemplation, pouting/sulking, brooding, hesitation, day-dreaming …. Quiet is restful, necessary for everyone’s emotional, mental and physical health. It’s useful to understand these […]
Some people repeatedly breach people’s boundaries just because they feel it’s OK, no harm… they have “permission” to do so. It can be worse after a few drinks. There is a misplaced belief that one is entitled to speak one’s mind and show no respect for another’s behaviour, views, etc. Perhaps you’re in a meeting […]
