Apr 12, 2011 | Posted by  | No Comments

So you’ve made a mistake. Now what?

So you’ve made a mistake. It’s a pretty big mistake, but luckily you’ve noticed before anybody else has. But now Read More...
Apr 05, 2011 | Posted by  | No Comments

Is your audience falling asleep?

Have you ever been to a seminar that you’re really looking forward to, it looked very exciting from the invite, Read More...
Mar 29, 2011 | Posted by  | No Comments

How to kill your business

Customer interaction at all levels of the company is fundamental to its success. A rude employee in customer service, or Read More...
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