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About

Discover effective ways to handle an angry customer, an unreasonable boss, a pushy salesperson, a bullying workmate or an unfair partner.
Minimise stress, get results and feel good about yourself.
Categories
Assertiveness / Confidence
Communication Skills
Release Date
Jan 1, 1993
Video Running Time (minutes)
17:00
Course ID
PSKILLS15

Handouts

Description
Workbook

Only preview versions of handouts can be viewed without a license.