Short preview

All pricing

About

Discover effective ways to handle an angry customer, an unreasonable boss, a pushy salesperson, a bullying workmate or an unfair partner.
Minimise stress, get results and feel good about yourself.

This is available as part of

People Skills Series
This highly successful library of 20 videos has won 13 international awards for excellence and creativity. The People Skills Video Training System provides a complete communication curriculum. Each video comes with a Leader's Guide. Download the A4 flyer
Categories
Assertiveness / Confidence
Communication Skills
Release Date
Jan 1, 1993
Video Running Time (minutes)
17:00
Course ID
PSKILLS15

Handouts

Description
Workbook

Only preview versions of handouts can be viewed without a license.