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Video

Each play active for 48 hours

English

Plays $175.00

About

Jamie, Martin and David work in a call centre. They form a band, The Dial Tones, and write a song that strikes a chord with everyone. They soon discover from their team coaches that they have a lot to learn.

This is available as part of

Hotlines Phone Skills Series
Hotlines is an entertaining video-based training package for call centre staff developed by psychologist Eve Ash. It is filmed on location in Australia at an international bank, a major telecommunications company and an airline call centre.
Categories
Communication Skills
Service / Sales
Release Date
Jan 1, 2000
Video Running Time (minutes)
11:00
Course ID
HL01