Workshops

Eve will design and facilitate a wide range of workshops – tailored to each client’s needs.
Whether it be 1-2 hours or 1-2 days, ask Eve to design and deliver an interactive program to enthuse your people and build practical skills.

Facilitation of planning days
Whether it be a board, a technical or service team, a high functioning team or a dysfunctional team – Eve delights in facilitating team building and planning days, innovation or problem solving sessions or even developing vision and values.

Recent workshops:

Inspirational Leadership – Practical Skills for Managers
This popular interactive program inspires managers and supervisors. It covers:
• Essential leadership skills
• Building a powerful culture of engagement
• Managing performance though goal setting
• Motivating and inspiring your team to high performance
• Coaching, and giving and receiving feedback
• Managing conflict situations and mediating disputes
• Being assertive and successful under pressure with competing demands.

Best program I’ve ever attended (5++)”
Best management workshop I have ever done”
Eve was very engaging and genuinely interested in our workplace issues”

Captivating and Inspiring your Audience
A seminar to improve presentation skills and develop style:
• Identifying five key factors to engage your audience
• Developing three techniques to make presentations more stimulating
• Changing your anxiety and fear ‘scripts’ into a positive mindset
• Understanding how your body language and movement affects the audience
• Exploring creative openers and closers for best impact

Excellent thought provoking presentation”
Great- very inspirational.”
I really enjoyed this.”

Handling Difficult People
A program for Justice Department employees:
• To help people build confidence to manage difficult situations and people
• To develop the skills and competence to handle a wide range of difficult people situations
• To create a consistent approach to handling abusive people
• To equip staff with a wide range of practical techniques for managing conflict and maintaining a high level of customer service

Program Outline
• Causes of conflict and reasons why people are difficult
• Welcoming complaints and feedback
• Essential communication skills – exploring, clarifying & empathy
• The psychology of saying sorry
• Explaining rules, giving feedback and giving bad news
• The Boomerang effect – the power of “scripts”
• Ways to deal with conflict & avoid a conflict spiral
• Managing abuse and reducing anger and risk
• Influencing the uncooperative
• Mediating a dispute
• De-briefing and self management

Definitely the best training I have ever been to so far.”
Presenter was outstanding.”

Coaching and Motivating for Better Performance
An interactive program for senior managers with case studies to build
and develop skills and strategies to get best performance:
• Gaining commitment to best performance
• Motivating teams to high performance
• Career conversations
• Best practice in creating a positive feedback culture
• Effective skills for giving and receiving feedback
• Dealing with poor performers and managing difficult people
• Managing and challenging high achievers

Influencing and Meeting Skills
For senior managers
Interactive case studies and activities to cover:
• Preparing and presenting your business case to achieve a positive outcome
• Presenting to individuals and groups in minimum time with maximum impact
• How to build and use strategic alliances
• Managing and facilitating senior meetings so they are always effective
• Overcoming roadblocks and challenges to success, and managing changes midway
• Essential steps to effectively brief a consultant
• Negotiating with clients, suppliers, contractors and other stakeholders.

Behavioral Interviewing
A program for managers to build and develop behavioral interviewing skills:
• Understanding behavioral interviewing
• Analyzing interviews and the effectiveness of questions
• Competencies, characteristics and criteria
• Assessing various behavioral questions
• Probing questions and skills
• Creating and implementing behavioral questions
• Reference checks using behavioral interviews for referees